Kevin does some digging and finds that the poor and the elderly -- the two groups that rely primarily on government-run program for their health care -- are way more satisfied than the rest of us. He finds this confusing, puzzling even. I think it's somewhat explained by an anecdote from The Choice. The authors are walking through an airport with John Breaux when an old woman runs up to him and says:
Senator, don't you dare let the government get its hands on my Medicare!
Without missing a beat, Breaux replies:
Don't worry madam, I won't.