Late last year, Nicole Howard was laid off when
Montgomery Ward went
bankrupt. In the spring, she happily found a new job cleaning rooms at Chicago's
venerable Palmer House Hilton Hotel. But on September 14, she says, her boss
"just told me that because of what happened on September 11, they had to lay
people off," and another job was gone. A 32-year-old former welfare recipient,
Howard was ineligible for unemployment insurance because she hadn't worked long
enough, and she and her 15-year-old daughter were soon evicted from their rented
room and forced to live with relatives. Now, since some high-seniority room
attendants voluntarily cut their hours to share the work, she gets called back