So remember that new Macbook? The one you readers kindly helped purchase? The one I bought exactly 38 days ago? Yeah, it stopped working. It just spends some time on the initial grey screen, then transfers me to the normal boot-up screen, then leaves me watching the spinning wheel o’ death for as long as I care to stare at it. The fine folks at the Apple store — which I stopped at on my way back from the airport — helpfully informed me I could…come back tomorrow. During work hours. Thanks guys.

Update: When I try to start up in safe mode, holding “shift,” the computer turns itself off. Huh.

Now We’re Getting Techie Update: I started in “verbose” mode and the hangs appear to be “disk0s2: 0xe0030005 (undefined)” (which I’ve no gotten six dozen times) and that “localhost memberd[39] can’t find the root user.” Does this mean anything to anyone?

Update the Third: Well this doesn’t look good…

Ezra Klein is a former Prospect writer and current editor-in-chief at Vox. His work has appeared in the LA Times, The Guardian, The Washington Monthly, The New Republic, Slate, and The Columbia Journalism Review. He’s been a commentator on MSNBC, CNN, NPR, and more.