HELPING VETERANS. Last week I wrote about eligibility problems with National Guard and Reserve benefits, but the reality is that, even if they are eligible, veterans often have trouble navigating the complex rules and application procedures. Yesterday NPR reported that some county-level organizations are helping veterans with the complex paperwork necessary to claim benefits. It sounds like claiming benefits is akin to doing your own taxes -- you do it on your own at risk. It's important to remember that legislation is only the first step toward ensuring all vets get the benefits they're entitled to. We should also be thinking about execution. --Kay Steiger